01
Collections
Net Collection Ratio
Industry Average82–87%
Apex Target94–97%
Performance Standards
Clear benchmarks. Measured results.
Apex Health RCM measures performance the same way you measure clinical outcomes — against clear benchmarks, not vague promises.
RCM PERFORMANCE BOARD
APEX TARGETS
Clean Claim Rate99.99%Target
Net Collection Ratio94–97%Target
Claim Denial Rate< 5%Target
Days in AR< 35Days
Denial Triage< 48Hours
99.99%Clean claim target
<5%Denial rate target
<35Days in AR target
MonthlyPerformance dashboards
What We Measure
Revenue-cycle performance should be visible, comparable, and accountable.
We set operational targets against the same metrics practices already use to judge the health of their revenue cycle.
That means collections, clean claims, denial rates, AR days, denial response time, and prior authorization turnaround are tracked as measurable operating standards — not buried inside a generic monthly report.
Benchmarks
Industry averages versus Apex Health RCM targets.
The benchmark ranges below reflect the figures supplied for this page and are presented as operating reference points for comparing performance.
02
Claims
Clean Claim / First-Pass Rate
Industry Average82–86%
Apex Target99.99%
03
Denials
Claim Denial Rate
Industry Average11–13%
Apex TargetUnder 5%
04
AR
Days in Accounts Receivable
Industry Average45–55 days
Apex TargetUnder 35 days
05
Recovery
Denial Triage Turnaround
Industry AverageDays / Weeks
Apex TargetUnder 48 hours
06
Front-End RCM
Prior Authorization Turnaround
Industry Average3–5 days
Apex TargetUnder 24 hours
Performance Matrix
One view of the standards that matter most.
| Metric | Industry Average | Apex Health RCM Target |
|---|---|---|
| Net Collection Ratio | 82–87% | 94–97% |
| Clean Claim / First-Pass Rate | 82–86% | 99.99% |
| Claim Denial Rate | 11–13% | Under 5% |
| Days in Accounts Receivable | 45–55 days | Under 35 days |
| Denial Triage Turnaround | Days / Weeks | Under 48 hours |
| Prior Authorization Turnaround | 3–5 days | Under 24 hours |
Monthly Performance Visibility
Your practice should know exactly where performance is improving — and where it is not.
Every client receives monthly dashboards tracking collections, denials, AR, and receivables against their own baseline — not just industry averages.
This keeps reporting connected to your actual trend line, so changes in collections, denial behavior, aging receivables, and operational turnaround can be reviewed in context.
CollectionsTrackedvs baseline
DenialsTrackedvs baseline
ARTrackedvs baseline
Practice baseline → Current month → Target trajectory
How We Use These Standards
Benchmarks only matter when they drive action.
Establish the baseline
We measure current performance so the practice has a clear starting point.
Compare against standards
Core RCM metrics are reviewed against the supplied industry ranges and Apex operating targets.
Identify the operational gap
Denials, AR, claims, collections, and front-end turnaround are reviewed for the workflow issues behind the number.
Report the trend
Monthly dashboards show movement against the practice’s own baseline, not just an external benchmark.
See where your practice stands.
Turn your current numbers into a measurable performance baseline.
Start with a complimentary practice audit and identify where your revenue cycle is performing below target, where leakage exists, and which workflows deserve attention first.